Case Management &
Virtual Assistance

Need support with task management so you can focus on what matters most? Let’s collaborate!

I offer case management and virtual assistance packages that are neurodivergent affirming, chronic illness aware, and trauma informed. I have a decade of experience providing medical case management and administrative assistance in various capacities. My presence is grounded and judgement-free to help you with task management and follow through.

I work with both individuals and private practice professionals. Sliding scale available for low-income clients from historically marginalized groups. Custom support is available if you’re looking for something not covered in the packages below.

Support Can Look Like…

  • Making appointments, tracking meds, following up when the system drops the ball

  • Helping you communicate with providers, insurers, or your care team

  • Organization - your inbox, to-do lists, scheduling, building calendars

  • Research - gathering options, pros and cons, help with making informed decisions

  • Judgement-free accountability - reminders to follow up on needed tasks

  • Advocacy - contacting insurance companies, healthcare providers, workplaces

I combine practical help with emotional regulation. Whether you need someone to go through a task with you step-by-step, or just hold space in the background, I’ve got you.

Case Management Packages

$350/month

  • Monthly 60-minute meeting (or two 30-minute meetings)

  • Up to 2 hours per week of asynch support

  • Email or secure messaging check-ins

    Great for light supporting with scheduling, calendaring, and paperwork.

Sprout

$525/month

  • Weekly 30-minute meetings

  • Up to 3 hours per week of asynch support

  • Weekly coordination check-ins

    Our most popular package is ideal for folks juggling multiple appointments, care teams, or needing regular structure to stay on track

Sapling

$875/month

  • Weekly 60-minute meetings

  • Up to 5 hours per week of asynch support

  • Unlimited* text/voice note support

    Designed for clients with complex care needs who benefit from full-coverage, compassionate support

Forest

Virtual Assistant Packages

Reliable administrative help so you can focus on your work without the backend stress and overwhelm

Meadow

$495/month

Up to 12 hours/month of support
Weekly 30-minute check-in meetings

What’s included:

  • Scheduling, client onboarding & calendar management

  • Content formatting (blog posts, newsletters, simple graphics)

  • Light systems setup (Calendly, forms, templates)

  • Weekly 30-min check-in meetings

  • Weekly email recap of completed tasks and what’s next

  • Text support available as an add-on

Grove


What’s included:

  • Everything in the support category

  • EHR management

  • Light systems setup (Calendly, forms, templates)

  • Weekly 60-min check-in meetings

  • Unlimited* text or voice note support

$850/month

Up to 20 hours/month of support
Weekly 60-minute meetings (admin + body doubling)

Need faster communication for any of our packages? Add unlimited* text or voice message support for $100/month.

*Monday-Friday responses within 24 hours (generally sooner).

Book a complementary call
with Río to discuss: