Case Management &
Virtual Assistance

Need help offloading tasks? Let’s collaborate!

I offer case management and virtual assistance packages that are neurodivergent affirming, chronic illness aware, and trauma informed. I have a decade of experience providing medical case management and administrative assistance in various capacities. My presence is grounded and judgement-free to help you with task management and follow through.

I work with individuals, nonprofits, and therapists. Custom support is available if you’re looking for something not covered in the packages below. Sliding scale available for clients with financial need - priority to QTBIPOC. Inquire for current rates.

Case Management Looks Like…

  • Making appointments, tracking meds, following up when the system drops the ball

  • Helping you communicate with providers, insurers, or your care team

  • Organization - your inbox, to-do lists, scheduling, building calendars

  • Research - gathering options, pros and cons, help with making informed decisions

  • Judgement-free accountability - reminders to follow up on needed tasks

  • Advocacy - contacting insurance companies, healthcare providers, workplaces

I combine practical help with emotional regulation. Whether you need someone to go through a task with you step-by-step, or just hold space in the background, I’ve got you.

Case Management Packages

$330/month

  • Bimonthly 60-minute meetings

  • 8 hours of admin support

  • Email or secure messaging check-ins

    Great for light support like submitting paperwork, scheduling appointments, and research.

Sprout

$450/month

  • Weekly 30-minute meetings

  • 12 hours of admin support

  • Weekly coordination check-ins

    This package is ideal for folks juggling multiple appointments, care teams, or needing regular structure to stay on track

Sapling

$600/month

  • Weekly 60-minute meetings

  • 16 hours of admin support

  • Unlimited* text/voice note support

    Designed for clients with complex care needs who benefit from full-coverage, compassionate support

Forest

Virtual Assistant Services

Reliable administrative help so you can focus on your work without the backend stress and overwhelm

As Your VA I Can Handle…

  • Phone calls and email inbox management

  • EHR management (HIPAA Compliant)

  • Managing your waitlist and filtering new client inquiries

  • Scheduling, client onboarding & calendar management

  • Content creation (blog posts, newsletters, simple graphics)

  • Light systems setup (Calendly, forms, templates)

VA Packages

VA Packages

14 hours

$490/month

Up to 12 hours per month of support
Weekly 30-minute check-in meetings

24 hours

$790/month

Up to 20 hours per month of support
Weekly 60-minute meetings (admin + body doubling)
Includes unlimited* messaging support

Custom packages available at a rate of $36/hr

Need faster communication for any of our packages? Add unlimited* text or voice message support for $100/month.

*Monday-Friday responses within 24 hours (generally sooner).

Book a complementary call with Río to discuss package options: