Health Services Coordination

Personalized support for navigating healthcare, mental health systems, and everyday care tasks.

Hello! I’m Rio. Navigating medical systems can be overwhelming, especially when you’re dealing with chronic conditions, ADHD and/or executive function challenges, or multiple providers who don’t communicate with each other. My role is to help you manage the logistics, coordination, communication, and follow-through so your care becomes simpler, structured, and easier to maintain.

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Coordination Looks Like…

  • Advocacy: communication with providers, insurers, workplaces, or your care team

  • Judgement-free accountability: Reminders to follow up on needed tasks

  • Organization: PDF preparation, document gathering, task list management, creation of healthcare summaries

  • Research: Presenting options and talking through the pros and cons to help you make informed decisions

  • Scheduling: Appointment setting, calendar management, check-ins based on your energy levels

I combine practical help with emotional regulation. Whether you need someone to go through a task with you step-by-step, or just hold space in the background, I’ve got you.

Support Tiers

Light Support

  • 4-5 tasks a month

  • Monthly 1:1 meetings

  • Email-based support

  • Appointment reminders, medication coordination, or simple follow ups.

    For individuals who need steady but minimal help with health-related tasks.

Moderate Support

  • 5-8 tasks per month

  • Bimonthly 1:1 meetings

  • Asynchronous support via Slack or WhatsApp

  • Help managing multiple appointments, refills, forms, and follow ups

    Best for clients juggling multiple providers or recurring administrative overwhelm.

High Support

  • Higher volume of tasks

  • Weekly 1:1 meetings

  • Daily asynchronous support via Slack or WhatsApp

  • Coordinating across multiple providers/agencies

  • Records collection, documentation, multi-system navigation

  • Routine building and proactive planning

    Ideal for clients who need structured, high-touch support that keeps all aspects of their care running smoothly.

Client Reviews

“Rio is efficient, reliable, and a joy to work with. They understand ADHD and worked with the systems that I already had that worked for me instead of making me use new systems.

They have handled tasks that I too easily let slide, like insurance paperwork. For tasks that I need to be involved in, they have set me up for success, like scheduling appointments, and then providing consistent, timely, and friendly reminders.

I highly recommend working with them, especially if you are neurodivergent.”

— Ray, Software Engineer 
📍Seattle, WA

“In their first month working with me, Rio submitted a years worth of out of network medical claims for me, and I received a reimbursement check for $4500 in less than two months!

My health problems made submitting claims difficult; Rio’s support relieved me of months of worry.”

— Benji, Technical Program Manager
📍Seattle, WA

FAQ - Health Service Coordination

  • Monthly support typically ranges from $295 - $800, depending on your needs. Pricing is customized based on our communication frequency, task volume, and level of advocacy. This is billed at the beginning of the month as a retainer.

    A limited number of sliding scale spots may be available for clients who are facing financial hardship. Please indicate the need on the request form.

  • Yes! I offer project based support for help with a specific task or short term goal such as:
    - records gathering
    - document organization
    - insurance navigation
    - consolidation of care plans

    1. submit the request form

    2. I’ll review it and send you a link to schedule a free 20-minute Discovery Call

    3. You’ll receive a recommended support tier

    4. If it feels like a good match, we begin onboarding

  • Onboarding includes a one-hour appointment to share logins and calendars, establish communication norms, and review tracking systems. Full onboarding typically takes 4-6 weeks.

  • I accept USD, EUR, and GBP. I am based in Spain (CET) and have successfully worked with many clients across different time zones. For clients in Pacific Time (PST), where Chaotic Healing originated, I currently offer early morning appointments only.

Please complete the following form below to request a customized package.
I review each request carefully to determine fit and availability.

Request a Custom Quote